Booking Form
Please continue to fill in this form, but please be honest. Our service is not suitable for strong dogs, so we will only accept dogs weighing under 25KG. If your dog is difficult to manage, out of control, boisterous, or pulls hard on the lead, it is not suitable for our service and would be better placed elsewhere. However, if your dog has a calm and placid temperament, please proceed with filling in this form.
Terms And Conditions
Please take time and read carefully.
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1. If you insist that your dog be let off the lead, Bark Avenue requires that you accept full responsibility if your dog runs away or gets lost.
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2. If your dog gets sick or injured whilst in our care, we will use the details you have provided to get the animal to their vet as soon as possible. We ARE NOT liable for any vet costs whilst the dog is in our care. We will always contact the designated Emergency Contact before taking the dog to the vet unless it is an immediate emergency, in which case we will contact them at the earliest convenience.
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4. Permission must be sought from the Emergency Contact for you to provide their details to us, this is your responsibility and not that of Bark Avenue.
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3. By signing booking form you are agreeing that your dog is non-aggressive, but should it show aggressive tendencies towards myself, visitor or member of the public, or should it’s behavior become uncontrollable or a nuisance beyond reasonable acceptance, you agree that he / she will be removed from Bark Avenue. This means that you and/or the designated Emergency Contact will be contacted to collect the dog. If they do not agree to collect the dog it will be placed in a Dog Boarding Kennel until your return and that this will be subject to a €10 transfer charge. You will be liable for the kennel fees. Please note that this decision will not be taken lightly, and we will exhaust all options before doing this, your dog is our priority.
4. By signing booking form you also agree for Bark Avenue to make any decisions regarding your dog’s health providing it is acting in the best interest of the dog and is on the advice of a qualified veterinary surgeon. Your designated emergency contact will also be contacted in this situation. Vet bills that your dog may incur will be met by yourself on your return.
5. By signing booking form you agree that if you do not collect your dog on the agreed date, you will be liable for additional costs.
6. By signing booking form you agree that if you do not turn up on the agreed date to collect your dog and another dog is due to board that your dog will be placed into a kennels if your emergency contact does not agree to collect the dog for you. If we have no other dog booked in, your dog will remain in our care, and you will be liable for all additional costs.
7. Once I have received booking form back with all parts signed and dated I will discuss any concerns/clarify information and confirm your booking. Once your booking has been confirmed you must provide a 25% deposit to secure your dates within 10 working days. If we do not receive a fully signed form and full deposit your booking won't be complete. All deposits are non-refundable.
8. Full payment must be made 2 weeks before your dog is due to arrive on the date stated on this form. Once full payment is received this is non-refundable. If we do not receive full payment your booking will be cancelled, and the deposit will not be returned.
9. You must bring your dog in a clean and well-groomed condition, you must state if your dog is unwell, or showing any signs of stress or illness, you must state if your dog’s medical history has changed since you completed this form.
10. If your dog requires medication, it is your responsibility to provide us with enough medication for the duration of the dog's stay at Bark Avenue. If you do not provide enough medication, we will contact your vet for advice and any costs from this will be billed to you.
11. You will be required to provide food and treats for your dog for the duration of their stay. If additional food is required, you will be liable to refund Bark Avenue upon presentation of a receipt.
12. You agree that if you consent to your dog being off lead that you accept full liability for any loss or damage caused by your dog being off lead.
13. If your dog attacks a person or animal which is unprovoked or in the event that your dog is involved in a fight with another animal or person that leads to damage or injury you agree that you accept full liability. This includes any veterinary bills or medical treatment required.
14. You agree that everything you have provided for your dog's stay is in good condition, correct for the weight of the dog (Harness, Lead and Collar), and not in any way damaged.
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15. We are unable to accept any bookings for a dog subject to the terms of the Control Of Dogs Act 1986 or any other dogs with problems with aggression towards other dogs or people.
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16. Reasonable efforts will be made to contact you in the case of an emergency. We will always make reasonable efforts to contact your emergency contact as well. However, Bark Avenue reserves the right to always make decisions regarding your dog’s health and wellbeing acting in the best interest of the dog, with advice from a qualified veterinarian.
17. By signing this form you are agreeing that you have provided us with accurate and honest information. You are agreeing that you have made full disclosure of any characteristic or quality that might make your dog unsuitable for home boarding at Bark Avenue. This includes but is not limited to, behavioral or health problems, anti-social behavior including aggression, incontinence, or lack of house training, excessive and/or loud barking, chewing, scratching or whining. Failure to disclose this information may result in your dog being unsuitable for home boarding at Bark Avenue and will be deemed a material omission amounting to a fundamental breach of this agreement. You will also be liable for any additional costs that Bark Avenue incur if we experience any difficulties due to failure to disclose in the booking form any matter that would be accepted as reasonably unsuitable for home boarding.